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Important Loan Information

Insurance

Credit Life: MEMBER’S CHOICE® Credit life insurance is designed to help pay off the insured balance on your loan if you die before the loan is paid off. The coverage is available to our members at group rates and can be conveniently included in your loan payment.

Single Credit Disability: MEMBER’S CHOICE® Credit Disability Insurance is a form of payment protection coverage. It is designed to be cost-conscious and help make your monthly insured loan payment, up to the policy maximum, should you become totally disabled due to a medically-determined sickness or accidental bodily injury and are unable to work.

Joint Credit Disability: MEMBER’S CHOICE® Joint Credit Disability Insurance is designed to help pay your loan payments, up to the policy maximum, if you become totally disabled and are unable to work. This coverage is available to our members at group rates and can be conveniently included in your loan payment.

CUNA Mutual Group is the marketing name for CUNA Mutual Holding Company, a mutual insurance holding company, its subsidiaries and affiliates. Your purchase of MEMBER’S CHOICE® Credit Life and Credit Disability Insurance, underwritten by CMFG Life Insurance Company, is optional and will not affect your application for credit or the terms of any credit agreement required to obtain a loan. Certain eligibility requirements, conditions, and exclusions may apply. Please contact your loan representative, or refer to the Group Policy for a full explanation of the terms.
CDCL-1019946.1-0914-1016


Communications

Email Loan Office: Please allow the loan department up to 24 hours to reply. loans@tnecu.org

Dispute Loan Decision: Submit your review request in writing three days in advance of the Board of Directors meeting; they meet on the third Tuesday of each month. You will be notified on their decision. board@tnecu.org


Automobile Coverage

GAP Insurance: Covers the difference between the actual cash value and the loan balance at date of loss.

Extended Auto Warranty: Three levels of warranty protection for both new and pre-owned vehicles.


Payment Options

  • Payments can be set up for Weekly, Bi-Weekly, Semi-Monthly, or Monthly
  • Payments can be made in cash, check, money order, cashiers check, direct deposit, or ACH
  • Payment books are available upon request
  • ACH Loan Payment Form

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